Questions & Answers

Artistry in stone work is beautiful design and unsurpassed quality of the finished product in conjunction with seamless communication with ARCHITECTURAL STONE.

Our commitment to you begins with proper measurements (accurate measurements means proper fit and seamless installation), matching material (your project should not vary considerably in color or structure, however, natural stone contains inherent variations), machinery to cut, shape and polish and extraordinary craftsmen to finish and detail (an efficient stone facility combines machinery to do the bulk of the fabrication – ensuring consistent shape, straight lines, smooth curves – and skilled craftsmen to do the work machinery cannot).

Our sales staff, field measure personnel, and project managers will work with you to ensure that everyone understands your project and will help you prepare for the artistry in stone work to come.

In the event you have chosen to perform your own tear-out, the tear-out must be completed and your sub-tops as well as cabinets must be level prior to the template appointment. If new cabinets have been purchased, they must be installed and level prior to your template date.

If an under mount sink is used, we will need the actual sink and be notified of its proper location. If an under mount farm style sink is to be used, the sink must be fitted in the correct place. If an over mount sink is being installed, then it must be available to our template personnel.

Appliances that require a hole to be cut in the countertop or backsplash must also be available at the time of template. If the project is a refurbishment, the old tops must be removed and the tops of the units must be made level. Also, any structural work or alterations to the units must be done prior to your template appointment.

ARCHITECTURAL STONE does offer tear-outs of existing material.

ARCHITECTURAL STONE is not licensed to perform electrical work, plumbing work, and is not responsible for ensuring cabinets are level. Please ensure that all such necessary work is complete before they arrive, or can be done after the installation.

The preparation of surrounding walls, floors, and cabinetry are to be done by others unless specifically contracted in writing. Existing cabinetry, including sub-tops, must be properly leveled and plumb prior to ARCHITECTURAL STONE’s installation. ARCHITECTURAL STONE will have no liability for quality and damage due to improper support or prep work not performed by ARCHITECTURAL STONE.

The slabs are made of stone; therefore, no two slabs are identical. However, the quality slabs we fabricate and install are sequentially numbered from quarried rock. The variations or irregularities in the stone help bring an element of nature into human-designed spaces, residential or commercial. Some slabs have more pits and/or fissures than others, which is why ARCHITECTURAL STONE requires all of its clients to carefully and meticulously select their stone.

A mild neutral detergent and water is fine for cleaning stone. Avoid acidic cleaners on marble and limestone; acids will etch and dull the finish. Avoid abrasive cleaners, as marble and limestone will scratch.

Granite can be cleaned with harsher and more abrasive cleaners. Clean up spills when they occur, especially on marble and limestone as spills will leach into the stone leaving a spot. Granite is more resistant to staining, but can eventually stain.

Deep seated stains can usually be removed. Contact ARCHITECTURAL STONE for more information.

We recommend and use silicone based stone sealers that help resist staining. These should be applied every few years (every 6-12 months in a high traffic area). The rule of thumb is that when water no longer beads up, it’s time to re-seal. Nothing can truly permanently seal the surface of stone.